Shipping policy
Shipping Policy
We process and ship orders as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days. Processing times may vary during high-volume periods, holidays, or promotions.
Shipping Time
Estimated delivery times are 7–14 business days depending on the destination and carrier. Shipping times are estimates and not guaranteed.
Shipping Delays
We are not responsible for shipping delays caused by:
-
Carrier delays
-
Customs processing
-
Weather conditions
-
Incorrect or incomplete shipping addresses
-
Events beyond our control
Once an order has shipped, delivery is the responsibility of the carrier.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Orders shipped to incorrectly provided addresses may not be eligible for refunds or replacements.
Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier. If you believe your package is lost or stolen, please contact the carrier directly.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with your order number and photo evidence so we can assist you.
Order Changes & Cancellations
Orders cannot be changed or canceled once they have been processed or shipped.